Effective Conflict Resolution Strategies in the Workplace
Conflict can be a force for good if handled the right way. To help, here are some of our favorite conflict resolution strategies in the workplace.
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Assertiveness and Interpersonal Influence
How behaviors make a difference at work Assertiveness is the behavior that enables a person to act in his or her own best interests, to stand up for themselves without undue anxiety, to express their honest feelings comfortably, or to exercise their own rights without denying the rights of others we call assertive behavior. As…
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The Similarities and Differences Between Leadership and Management
Some individuals in an organization might have both management and leadership responsibilities, but that doesn’t mean that these two words are interchangeable. While there are important similarities between leaders and managers, the differences are perhaps even more essential to understand. Managers are much more likely to focus on ensuring that a company’s day-to-day business gets…