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Selling Essentials: Understanding the Sales Cycle Customizable Courseware
From: $619.00
Transform Your Sales Team into High-Performing Professionals Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where…

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Selling Essentials: What to Ask and How to Listen Customizable Courseware
From: $619.00
Boost Sales with the Selling Essentials Training Series At one point in selling, there is a time to shift the focus to the customer. Salespeople must keep the customer engaged,…

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Servant Leadership Customizable Courseware
From: $619.00
Supporting Others While Growing Your Business In his 1970 essay, Robert K. Greenleaf described the “servant leader” as someone who desires first to serve and then to lead. It’s someone…

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Service Failure Recovery Customizable Courseware
From: $619.00
How to Foster an Invaluable Customer Experience No organization, no matter how conscientious, can completely prevent problems and mistakes all the time. Weather delays, dependence on other companies for manufacturing…

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SkillBuilders 50 Customer Service Activities Collection
Original price was: $89.99.Current price is: $30.99.
The Ultimate Customer Service Toolkit The SkillBuilders 50 Customer Service Activities Collection offers activities designed to strengthen the effectiveness of your customer service representatives. Get ready to elevate your customer…

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SkillBuilders: 50 Communication Skills Activities
Original price was: $89.99.Current price is: $30.99.
Communication is essential for all human interactions, both personal and professional, which is why it’s such an integral part of training and development. However, communication skills are often overlooked or…

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Skillful Collaboration Customizable Courseware
From: $619.00
Working Successfully with Others to Achieve a Common Goal The benefits of collaboration are significant, both for individuals and organizations. They include creative thinking, effective problem solving, increased productivity, job…

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Social Media at Work Customizable Courseware
From: $619.00
Reap the Rewards and Avoid the Risks From Facebook and Twitter to LinkedIn and YouTube, social media has become a successful medium for broadcasting messages, developing brand recognition, prospecting clients,…

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Staying Focused Customizable Courseware
From: $619.00
Handling Change and Uncertainty in the Workplace Today’s workplace is anything but static and predictable. Organizations are struggling to do more with less as they try to keep up with…

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Strategic Planning 101 Customizable Courseware
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Use a Guided Strategic Planning Process to Reach Long-Term Goals Strategic plans are necessary for an organization – they help focus energy and resources on the activities that align with…

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Strike Fighter
From: $123.99
Master Negotiation Skills through Simulation Before the people in your organization attempt to maneuver through real-world negotiations, give them the opportunity to practice their skills in the safety of the…

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StylePlay
From: $20.99
Defining Personality Styles The concept of style dates back to Jung’s work in 1914. Each person has their own style that serves as the foundation for their behavioral choices. Based…

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Super Manager Customizable Courseware
From: $619.00
Be the Boss Everyone Wants to Work For As a manager, overseeing employee performance is an essential part of the job. But it’s more than just ensuring a timely schedule…

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Supervisor Communication Skills Customizable Courseware
From: $619.00
Build Stronger Teams Through Communication Being a supervisor means taking on a lot of responsibility. Leaders need to be able to delegate, discipline, move the company forward, and promote key…

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Systems Thinking Customizable Courseware
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How to Solve Problems So They Stay Solved From production and marketing to customer service and fulfillment, organizations are made up of a series of interconnected parts. While each function…

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Taking Control of Conflict Customizable Courseware
From: $619.00
How to Resolve and Minimize Workplace Disputes Conflict is often an ongoing battle in an organization. A recent study reveals that 85% of employees experience conflict at work – at…

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