Performance Management

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Assertiveness Skills Customizable Courseware
From: $619.00
Develop the Right Assertiveness Skills for the Workplace Assertiveness does not mean being bossy or rude. Assertiveness skills are crucial to professional development, as well as other aspects of life….

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Balancing Priorities Customizable Courseware
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How to Successfully Manage Tasks, Deadlines, and Expectations The demand for productivity today is greater than ever before. Deadlines are tight, resources are limited, technology is complex, and it’s no…

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Balancing Priorities Instructor-Led Training
$2,500.00
Improve Performance and Productivity In our increasingly competitive world, we all need to be more productive than ever. Not only must we do our jobs in less time and with…

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Becoming a Customer Service Star
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Description Everyone has a favorite customer service experience that left a lasting impression, but what makes those standout experiences exceptional? Becoming a Customer Service Star is the customer service training…

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Behavioral Interviews Customizable Courseware
From: $619.00
An Evidence-Based Approach to Hiring the Right Candidate A survey by Robert Half Finance & Accounting found that poor performance was the number one reason that resulted in a failed…

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Behavioral Interviews Instructor-Led Training
$2,500.00
Get the Right Hire for the Job A survey by CareerBuilder found that 69% of organizations have been adversely affected by a bad hire in the past year. A bad…

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Constructive Criticism Customizable Courseware
From: $619.00
How to Effectively Give and Receive Feedback Everyone likes to know how they’re doing, and statistics show a lower turnover rate in companies that provide regular feedback to their employees….

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Creating Chemistry in Teams Customizable Courseware
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How to Build Teams that Everyone Wants to Join Team chemistry is very important and has an intangible and positive effect on teamwork. The basis for understanding team development and…

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Developing Your Direct Reports Customizable Courseware
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Strengthen Performance through Development Coaching Employee development is an important part of creating future leaders in an organization. But 86% of business and HR leaders believe they do not have…

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Employee Engagement Customizable Courseware
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The Supervisor’s Guide to Gaining and Sustaining Commitment Every organization wants its employees to be engaged. Engaged workers are happier, remain with an organization longer, and produce better work. But…

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How to Make Yourself Indispensable Customizable Courseware
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Skills to Enhance Your Reputation and Add Value to Your Organization Indispensable employees are valuable. Being indispensable is more about attitude than skill set, and the key to indispensable people’s…

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Increasing Your Financial Intelligence Customizable Courseware
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The Ten Accounting Instruments Every Professional Should Know “Do more with less” is becoming the mantra of organizations across the globe. The demand for increased productivity and bottom-line results is…

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Managing Offsite Employees Customizable Courseware
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Staying Connected with a Dispersed Workforce Today’s workforce is spread all over the globe. No longer is everyone under one roof, and the benefits are immense. For employers, this results…

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Managing the Work of Your Direct Reports Customizable Courseware
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How to Encourage Success and Curtail Issues in Performance For organizations to achieve their goals, managers need to create a work environment that helps employees succeed to the best of…

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Meetings Customizable Courseware
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How to Make Them More Efficient and Effective On an average day, there are 17 million meetings in the U.S. Yet statistics show that only 53 percent of meeting time…

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Millennial Mindset Customizable Courseware
From: $619.00
Strengthen Commitment by Discovering the Motivational Needs of Millennial Employees More than one in three employees in today’s workforce is a Millennial. Just like Boomers and Gen X’ers, Millennials share…

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