Conflict Resolution Training

Conflict resolution training for employees and managers helps teams, organizations, and involved parties peacefully resolve disagreements. When a problem arises, it’s important to face it head-on and settle it as soon as possible so productivity and feelings aren’t hurt.
Confrontation in the workplace is a difficult problem. Different personalities, employment methods, and opinions cause workplace conflict. Although today’s working culture is strongly associated with tolerance and inclusiveness, it may be hard to accept all opinions and calmly resolve altercations. Unfortunately, quite often, feuds are mismanaged. Problems in a professional setting tend to be addressed by avoiding them, hoping they will go away, or by indirect tactics, such as complaining to colleagues or superiors.
This collection of research-based conflict resolution resources can help you put an end to conflict once and for all. Find your next conflict resolution solution!

Featured Products

Conflict Strategies Inventory is a soft-skills training program that can help you identify an individual’s preferred conflict strategy and develop an actionable plan to better manage conflict in the workplace.

Team Conflict Strategies Inventory shows team members how to use effective strategies for handling conflict. Working through conflict effectively affords new learning opportunities and eventually deeper, more productive relationships.

Resilience: How to Keep Going When the Going Gets Tough teaches participants how to rebound from adversity, build self-esteem as a foundation for resilience, establish connections to create a support network, and develop the ability to accept and embrace change.