Effective communication is an essential building block of all successful businesses, and listening is a vital component of effective communication. When we talk about listening in organizations, though, it’s easy to focus on the necessary task of helping employees hone their active or effective listening skills. Just as important, if not more important, is creating…
Organizations of all sizes can benefit from implementing intercultural management initiatives, yet many vastly underestimate just how vital these skills are. There is much more involved in expanding into a global market or embracing a diverse workforce than considerations of logistics, international economics and trade, and taxation. Understanding how to relate, negotiate, communicate, and work effectively with…
It’s easy for teams to get so bogged down in the day-in, day-out of necessary tasks that they can’t look forward toward the future. Of course, monotony of this sort is a key ingredient in low morale, motivation, and retention, and it also doesn’t bode well for teams and companies that need to stay on their toes…
Unconscious biases are mental shortcuts that people use to process information faster– essentially, they are learned attitudes or stereotypes that involuntarily impact how we think and act. As we grow older and have more life experiences under our belts, we continue to develop unconscious (or implicit) biases. These biases can encompass assessments of all kinds–…
Psychometric assessments are becoming increasingly popular in the human resources field, where these tools are used for leadership development, talent management, succession planning, and recruitment. Despite how common these types of tests are, terms like personality, temperament, and behavior are often used interchangeably despite the fact that they are distinct yet interrelated concepts. What exactly…
Why is it that some employees seem to pick up new skills right away while others struggle to grasp new concepts? Why are some training programs so much more successful than others? One theory of childhood development and learning, known as the zone of proximal development, can help us understand how employees gain new skills…
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